Accessibility Policy

The Yellowstone Art Museum strives to provide a rewarding experience to all of our visitors.  We believe that each individual sees, hears, and understands the world from different perspectives.   We can accommodate visitors with many kinds of disabilities, can offer multi-sensory experiences, and our site is ADA-compliant and fully accessible.  

Accessibility contact

The YAM’s onsite accessibility contact is our Education Director who can be reached by phone at (406) 256-6804 x231 or by email at education@artmuseum.org

Facilities and Equipment  

Both of the YAM’s buildings are fully wheelchair accessible, including elevators and lifts, restrooms, and our café.  The main museum is located at 401 North 27th Street and the Visible Vault is at 505 North 26th Street.

Parking

The YAM’s parking lots are wheelchair-friendly.  Designated parking spaces in the main museum lot are located to the left (north) when entering from the North 27th Street driveway.  Designated parking spaces in the Visible Vault lot are on the north side of the lot, which is the side closest to the building.

Seating

Bench seating is available throughout the galleries and at our second building, the Visible Vault, at 505 North 26th Street.

Signage and printed materials

With the exception of some safety-related directional signage, our signage is not in Braille, but both interpretive and directional signage have enlarged print.  The content of printed brochures and interpretive material is often accessible on the YAM’s website or can be provided in enlarged print format upon request.  If requested in advance, enlarged print interpretive materials can be ready for your arrival.

Wheelchairs, walkers, and strollers

Wheelchairs and walkers are available for loan, but only at our main museum building at 401 North 27th Street.  Adapted strollers for children with disabilities are allowed in both buildings.

Custom-access tours

Please request custom-access tours two weeks in advance by calling (406) 256-6804 x232, or by emailing artsuitcase@artmuseum.org.

Senior Art Connection

Senior Art Connection tours are designed for retirement home visitors and early-stage Alzheimer’s or dementia patients and their care partners.  Tour participants experience and discuss art together on a tour led by a specially trained guide. 

Tours for the Visually Impaired

The galleries are furnished with an ever-changing array of hands-on stations, and our staff is ready to assist you with any questions you may have. Contact us to discuss how we can provide an enjoyable guided visit that will meet your needs, such as tactile tours or sit-down studio experiences.  

For the Hearing Impaired:

The YAM is not currently equipped to provide audio tours, TTY, or listening devices, but we are delighted to offer docent or staff-led tours with advance notice (two weeks preferred).  Our permanent collection galleries do have touchscreen stations, some with audio narration.

Service & Emotional Support Animals

Service Animals

The Yellowstone Art Museum complies with all ADA requirements and accepts service animals in the museum as defined in the ADA 2010. Types of Service Dogs may include, but are not limited to:

  • Guide Dogs
  • Mobility Aid Dogs
  • Seizure Alert Dogs
  • PTSD Dogs
  • Hearing Alert Dogs
  • Diabetes Alert Dogs
  • Migraine Alert Dogs
  • Narcolepsy Alert Dogs
  • Seizure Response Dogs
  • Psychiatric Service Dogs

Emotional Support Animals

The Yellowstone Art Museum does not allow Emotional Support Animals (ESA) on site. Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, are not considered service animals under the ADA.